Frequently Asked Questions (FAQ)

Orders & Shipping

Where do you ship?

We currently ship to the United States and Canada. Delivery availability for your address is confirmed at checkout.

How long does shipping take?

Orders are processed within 1–3 business days. Estimated delivery is 7–14 business days after shipment. Delivery times are estimates and may vary by carrier and destination. See our Shipping Policy for details.

How much does shipping cost?

Shipping costs are calculated and displayed at checkout before payment.

Can I track my order?

Once your order ships, you will receive tracking information by email. Tracking details may take up to 24 hours to become active.

Returns & Refunds

What is your return policy?

Our Refund Policy explains the 30-day return request window after delivery, eligibility requirements, and non-returnable items. Please review the full policy before requesting a return.

How do I start a return?

Email info@thatsmygeek.com before sending an item back. We will provide instructions if your return is accepted.

Products & Support

Where can I find product details?

Check the product page for available sizes, quantities, variants, and specifications. If you need more information before ordering, please contact us.